•  Pearson Logo
    Spring 2017 ISTEP+
    Parent Portal Support

     
    Parent Portal Quick Guide Click HERE
     
    The Parent Portal can be accessed at https://results.pearsonaccessnext.com/login through a standard desktop, laptop, tablet, or smartphone browser.
    Important Tips for Accessing your Student's Results 
    • Use an email account from a major email service provider (gmail, outlook, yahoo, etc). Some email service providers will block Pearson emails so that they will not reach your inbox or spam folder. (ex: yourname.org or businessname.com)
    • The claim code is case-sensitive. When typing in the claim code, make sure that there are no spaces in between characters and is case-sensitive. 
     
     Troubleshooting
    I created a new account but never receive an email to confirm my account.
    • Make sure that you use an email account from a major email service provider (gmail, outlook, yahoo, etc). Some email service providers will block Pearson emails so that they will not reach your inbox or spam folder. (ex: yourname.org or businessname.com)
    • Check your Spam Folder
    I enter the claim code and it says "no results found."
    • Make sure that your students first and last name are typed exactly as it appears on the Claim Code Letter
    • Make sure that the claim code is typed with no spaces and is case-sensitive.